Client Success Stories

We pride ourselves on delivering an amazing service to our customers. Our experience, knowledge, and communication skills allow us to provide a level of service that is unmatched in our industry.  

We take great pride in delivering a high level of service to our clients that not only meets their expectations but exceeds those expectations. But don't just take our word for it, read what our clients have to say in their own words.

Reviews

Andrew is genuine, intelligent, and well informed on property values, real estate law, and the housing market

I rarely write recommendations, but had such a wonderful experience buying my new home with the help of my realtor, Andrew Nguyen that I decided to write a few words: 

First, I should start by saying I had a very complicated situation to purchase a home, challenged with a contentious divorce and  custody battle.  I was miserable in my expensive apartment and was looking to buy a comfortable, modest home for myself and two girls in a nice neighborhood that would be the right investment. Somehow, I ran into Andrew through my Zillow searches and met him in person at the first home I looked at.  

What great luck!  Andrew is genuine, intelligent, and well informed on property values, real estate law, and the housing market. He often provided valuable insights on how the market is changing in different Bay area communities.  

During my search for the right home, Andrew kept me engaged and was always very responsive: He provided me with listings and information about the communities, frequently checked in, and went out of his way to be there when I wanted see a home; he connected me with lenders he trusted and who could help me prequalify for a loan and he helped me navigate the many roadblocks often encountered in situations such as mine. Any time I had a question, I would simply call Andrew. 

When I found the home I wanted, Andrew knew what to do so that my offer would stand out and be at the top of the list.  

He was truly on top of his game and enjoyed being there to help me. Because of Andrew, I am now in a home that I love surrounded by neighbors and children who my family enjoy

Zaharra is very knowledgeable about different neighborhoods in the Bay Area

Zaharra is very knowledgeable about different neighborhoods in the bay area. We got good advice from her regarding real estate purchase. She joined in all the open houses and house visits with us. She prepared a good summary of all the property inspection and termite inspection report for us that  we considered. It saved us a lot of time

I HIGHLY recommend Andrew!!

I HIGHLY recommend Andrew!!

Andrew is extremely tactical, knowledgeable, and responsive, and we couldn’t have been happier with having him as our agent. He was fantastic at walking us through each step of searching, negotiating, and closing. 

- Searching: After we contacted Andrew and he gathered  info on what we cared about, we both found our dream home AND had our offer accepted *within a week*—I’m not exaggerating on the timing! Quick timing is critical in such a competitive area.

- Negotiating: In an area known for its competitiveness and bids over the listed price, he amazingly got us $50K off the listed price *without a counter-offer from the seller*, plus another $10K after we did further inspections. 

- Closing: When our lender and title company made mistakes during the approval process, he was quick to jump in and offer to help us fix things. He didn’t have to do this, as we could have done it ourselves—but this really speaks to his character and how he worked side-by-side with us throughout this process. 

In all parts of the process, he was extremely responsive and patient via text and call. He made us feel like he genuinely cared about us, as opposed to us simply being clients. 

As an example of how intelligent his approach is: He suggested that we write a cover letter to the sellers to tell them about who we are. Not only did they accept our offer, but our letter was literally on their refrigerator the next time we visited after getting into contract. They told us the letter was a huge deal for them and they absolutely loved it!

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